About
People and systems are not separate problems. We treat them as one.
MB Consulting & Support Services is building a new category: trauma-informed organizational systems consulting for human-service organizations across British Columbia.
Founder — Mahi Bhardwaj
I combine trauma-informed practice, frontline experience, and systems design.
Human-service organizations are often led by people who are exceptional at frontline care but were never equipped to design and manage operational systems. That gap costs them time, staff retention, compliance, consistency, energy, and client outcomes.
Most consultants understand business. Most clinicians understand care. Very few understand both. I bring both lenses—building organizations that work better for staff and clients alike.
- Mental Health Experience
- Residential Care Leadership
- Program Operations
- Staff Supervision
- Trauma-Informed Practice
- Regulatory Awareness
- Operational Systems Thinking
The Brand Promise
We systemize what works and eliminate what doesn't.
So leaders can lead, staff can work effectively, and clients can receive better support. The goal is never more paperwork—it's better systems built around the realities of frontline care.
How we show up:
- Grounded
- Practical
- Warm
- Credible
- Structured
- Calm
- Direct
- Empathetic
- Evidence-Informed
- Professional
Limited Consulting Spots Available
Great people, failing systems? Let's start with a free audit.
We'll identify where work breaks down and give you clear, practical recommendations—no obligation, no pressure.